Each RAEYON order is thoughtfully prepared and dispatched within 2–5 business days.

Delivery timelines vary depending on destination and selected shipping method. Once your order is in transit, you will receive a confirmation email with tracking details.

Every piece is crafted for expression and handled with care. While we work closely with our shipping partners, RAEYON is not responsible for delays caused by carriers or inaccuracies in shipping information provided at checkout.

At RAEYON, each product is crafted with intention and designed as a personal expression.

Due to the nature of our formulations, all purchases are considered final. For hygiene and quality assurance, we are unable to accept returns or exchanges on opened or used items.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at [your business email]. Each request is reviewed with care to ensure a considered resolution.

RAEYON values discretion and respects the individuality of its clients.

Personal information, including name, email address, and shipping details, is collected solely to fulfill your order and enhance your experience with us.

Your information is never sold or shared beyond what is necessary to complete your transaction, such as payment processing and delivery.

By engaging with our website, you consent to these practices.

By accessing this website, you agree to the terms established by RAEYON.

Our collections, offerings, and policies evolve as an extension of our creative direction. We reserve the right to update them at any time.

RAEYON is not liable for any damages arising from the use or misuse of our products or website.